What’s face time worth?

Sandy Pentland, an MIT researcher who looks back to look forward, says that our pre-language communications skills are so important that
“We think face time with colleagues is vital, as much as 2.5 times as important to success as additional access to information. Results aren’t final, but we think we can increase productivity by 10% at no cost just by rearranging the environment to promote more employee interaction.”

More on his thoughts on why this is so in this interview on whether we can measure the power of charisma.

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